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Tel (Ire): 090 964 8750 or (UK/NI): 0800 973 040
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Our Promise to You – Travelling in 2021
When you are ready,
WE WILL BE TOO.
In these unprecedented times we know that you want Re-assurance, Safety, Flexibility when deciding when next to travel – we all want to get away and enjoy that family holiday but knowing firstly that you and your welfare are being looked after.
It is with this in mind that we make the following PROMISE to you
We will provide you with SPACE
Each of our mobile homes has it’s own private space with good distance from your neighbours – all accommodation has raised decking** with a lockable gate giving you extra privacy. Your self catering unit will allow you prepare those family favorite dishes washed down with some local wine and not forgetting your gas BBQ for those AlFresco nights. Takeaway service will be available on site or you can dine at one of the many restaurants in the area.
The kids can play safely in the fresh air while you keep an eye out from your deck.
** flat decking with no gate at 3 Bed Holiday Home La Sirene.
Our Cleaning Policy
As a company we have always had very high cleaning standards – we assure you however that we will now take this regime further. We aim to implement extra cleaning activities, use approved materials. All homes will be sealed after cleaning and this seal will be broken only when you check in. We use disposable pillow and mattress protectors and any linen ordered will be wrapped in plastic before leaving our laundry warehouse and placed on your bed. All frequently touched surfaces will be disinfected and these area’s will receive extra attention.
Our on site staff play an integral part of the enjoyment of your holiday and we do not intend on changing this. We are working on ways to make the check in/check out process more streamlined . Our staff will continue to visit and engage while following all relevant protocols. Extra training will take place and PPE equipment will be provided and used where necessary.
The Health and Safety of you our guest and our staff is of the utmost importance.
Campsite owners and management like ourselves are ‘pulling out all the stops’ to ensure that you have an enjoyable holiday in a very safe environment. Things might be a little different to previous years but we hope that any small disruptions will be well worth it.
The Swimming Pool
Swimming Pools / Waterslides etc, will be open and operational in accordance with any national / local guidelines. The numbers using the facilities at any one time maybe reduced and regulated. Sun loungers will be spaced at the appropriate distance.
Restaurants / Bars / Shops
All food and beverage outlets and shops will follow social distancing guidelines – expect a similar experience to what you have in your home country. Cleaning and disinfecting will take place on a regular basis and contactless payment will be encouraged – eating and drinking in seated outdoor settings will be encouraged.
These will be cleaned and disinfected in keeping with health guidelines – contact on basketball / football courts maybe limited.
By Booking with Irish Ferries you can amend or cancel your booking up to 8 days prior to travel and receive a full credit note.
Irish Ferries is offering you a safer way to get away, and they look forward to welcoming you onboard again. As travel restrictions in many countries are currently being relaxed, we have introduced additional measures at ports and onboard our ships to ensure that both passengers and crew can ‘Travel Safe’. https://www.irishferries.com/ie-en/offers/Travel-Safe/
Giving You Confidence – Flexibility – Peace of Mind
You want to book that holiday? But are unsure of what lies ahead? Well let us put you at ease – We have put the following in place for you
- Low Deposit of 300 euro
- Should you wish to change the dates, there will be no amendment fee**
- Should there be a Total Lockdown in Ireland / Your county or in your destination within seven days of your departure, you can cancel for free – receive a credit voucher or refund
- Pay balance only 6 weeks prior to departure
- Book a package and you will be fully Bonded by CAR (Civil Aviation Regulator)
**a fee may be incurred to change ferry or flight dates – due to changes made the price may increase.
Book Now for 2021
Kelair giving your family a spacious and safe holiday.